Return Policy Page

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us as you may be able to have a full refund, store credit or an exchange. See below for more information on our return policy.

RETURNS

All returns (or advice) must be within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at admin@athertonhealthfood.com.au. After receiving confirmation, place the item securely in its original packaging and mail to the following address.

Atherton Health Food Centre

68 Main Street

ATHERTON QLD 4883

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Bulk Food Items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+61 7 4091 1956